Each sealing is a unique situation and rats are very intelligent animals. They can fit through a hole the size of a quarter. At [1]Affordable Trapping we've been doing this for a long time and OTHER trappers have called us on difficult cases they've had that we've been able to solve. Age of the home isn't always a factor either. Construction techniques, weather, vegetation, water, happenstance can lead to an issue but ultimately, it's the cleverness and persistence of the animals themselves. They want in and they find a way. Well, I'm not selling here. Just saying it's not always the obvious that's the problem but the nearly invisible and how you handle an issue like these can determine whether you've found a long-term solution, or a temporary patch that leads to false-confidence and a returning or greater issue down the line. == It's not just the material, Paul, it's knowing where to seal. Wire mesh is one of the materials but we also use others as well. Some materials are not good to seal with, and you see them recommended on the Internet on DIY pages. Even not all wire mesh is the right wire mesh. They can chew right through some gauges of wire mesh or slide through it or push it aside. Lots of incorrect information out there and even among professional nuisance wildlife removal, there's incorrect information. You can seal a whole house and *still* miss the entry points and coming in *after* a homeowner has tried to do it themselves can sometimes make it more difficult as they've obscured important information, making a diagnosis more difficult. Of course I can't blame someone for wanting to try it themselves first if they like. We're here if they have an issue down the road. And yes, it's good to be an informed consumer and ask questions. Yet there's also the right time to make the phone calls. I could pull a bad tooth with a doorknob and a piece of fishing line but sometimes it's best to go to the dentist instead. [and compare services with them too of course] She is taking the right approach here. Whatever company she ends up going with, (of course I hope it's ours and that we meet her needs) she's taking the right approach. == I suppose my view is biased - often by the time people contact us, they're more than ready. It's possible that people have had successes at DIY but from my vantage point, I never see DIY successes - I only ever see the aftermath of the unsuccessful that we then fix for them. In short, a kind of confirmation bias but maybe more of a selection bias. I can't know the amount of people who don't call/contact us and what their stories of success or failure is, just the ones that do. == You'll be meeting with Mike - he's got the eagle eyes and knows his stuff. I'm good at back-end business stuff but I can't do what he does. Apologies for taking up so much of your discussion here and I hope you find the solution that works for you smile emoticon == References Visible links 1. https://www.facebook.com/Affordable.Trapping/?hc_location=ufi