Being a "systems thinker" is awesome. *I know how the whole system of running a small business works in my head. *Every part, when things to wrong, when things go right, the flow of information. *If it's set up properly, it just works. *If there's a problem, it's easy to spot and fix. The only variable, which is impossible to overcome completely, is getting customers reliably. That's fundamentally based on hope.