Not my best but I'm not good with diagramming. [I use Dia - a free one for Windows - really nice and easy] - I just notice that it gives an authoritative flair to a concept. Graphs and statistics and "Scientists say" does too but if I added some arrows, it'd be locked down as solid gold bona-fide fact-a-mundo, so I have to be careful when I make them tongue emoticon [I'm easily convinced by a good process flowchart or a 'systems overview' tongue emoticon ]