Very well said. It takes a lot of self-control sometimes, especially when anger or frustration starts taking over. But it's possible to squash it before it takes over all your thinking and refocus it towards productive words and deeds. I practice it as much as possible. Sometimes I put myself into situations where I would normally get angry just to test myself and see if I can stay focused, calm, thinking of mutually beneficial needs... and be willing to stick around long enough to get someone to at least give a positive response back. If they don't, well, that just means I didn't get the feedback I wanted to get. But I know that at some level, being willing to be patient with someone who is frustrating can help change and improve someone else in a deep way. So I guess ultimately I guess I see kindness from a psychological-health perspective first and then, by extension, _hope_ that it leads to a better society. Even if it doesn't, at least I know I might be helping someone in the here and now. At least, I'll know I tried my best smile emoticon