Managing Newspaper Comments Well, newspapers have given in to regulating comments instead of supporting free speech. Rather than embrace the opportunity to bond with readership they have tried to control their reader's comments. Okay! What can they do? Sure people take things to the lowest common denominator. That's human nature and so many tests have been done that demonstrate how forums left to their own will generate into useless debauchery. Essentially what newspapers have done, while watching market share disappear, is work to regulate readership in their comment sections. There is a better way. What newspapers need to do is to endorse community amongst its readers. The best way to do this is to have a rating system where readers rate the comments from 1 to 5. Each week the highest score is posted along with the best comment. It might seem silly, I know, but it works. A common method media tries is to let readers report abuse. It's not very effective. I would like to take this a step further and involve community where the reported comment could be flagged and the original author given an opportunity to retract or make further comment. I would do this by changing the background color of a flagged comment and then automatically deleting the comment after a set period of time if no rebuttal is filed by the original submitter. For economic reasons try letting this self manage for a while with limited editorial involvement. A third suggestion is a word filter. I like writing this kind of code in Perl where it simply replaces offensive words with dashes or asterisks. Granted the word list is limiting, and there are always clever ways to get around offensive words ('be atch' for example), but if someone uses the 'f' word they get a clue that they are inhibiting everybody elses free speech with such limited vocabulary and maybe after a time a word list could be developed that proves partially effective. I work cheap, I'm available and I want a job doing this. kbushnel.sdf-us.org/contact.html