ET-209 (430-0617A) Operation Faxback Doc. # 7278
USING THE SPEAKERPHONE
You can use the built-in speakerphone in place of the handset at any time.
Pressing SPEAKERPHONE once is the same as lifting the handset. Pressing
SPEAKERPHONE again is the same as hanging up the handset.
Always speak clearly and slowly when you use the speakerphone. The
speakerphone microphone is most effective when you speak from about 20
inches. However, if the other party has trouble hearing you, move closer
to the microphone.
1. Press SPEAKERPHONE to place or receive calls using the speakerphone.
The SPEAKERPHONE indicator lights.
2. Adjust the telephone's VOLUME control to set the volume level for the
speakerphone. Slide it toward the back of the telephone to increase
the volume, or slide it toward the front of the telephone to decrease
the volume.
3. Press SPEAKERPHONE again to end the call.
NOTES: You can switch from the speakerphone to the handset (or vice-
versa) during a call. When you go from speakerphone to handset,
just lift the handset. After the conversation, hang up the
handset and press SPEAKERPHONE to end the call.
When you go from handset to speakerphone operation, always press
SPEAKERPHONE before you hang up the handset. If you do not, you
terminate the call.
After the conversation, press SPEAKERPHONE to release the line.
When you use the speakerphone, both parties cannot speak at the
same time. The person who speaks first has priority.
If there is a high noise level near your phone when you use the
speakerphone, you might not hear the other person clearly. If
this happens, use the handset or press PRIVACY. Pressing PRIVACY
turns off the microphone without ending the call. To talk, press
PRIVACY again.
USING THE PRIVACY BUTTON
If you want to talk privately with someone at your location and prevent
the person on the other end of the line from hearing, press PRIVACY. The
PRIVACY indicator lights.
NOTE: You can still hear the other party after you press PRIVACY.
This feature is also useful if you talk from a noisy area. After you
press PRIVACY, the noise is not picked up by the telephone and the only
sound you hear is the other party.
Press PRIVACY again to resume normal operation.
USING THE HOLD BUTTON
To answer or place another call while you use the other line, place the
first call on hold.
1. Press HOLD. The first call's line button pops up and the line's
indicator blinks slowly.
2. Press the other line button and talk to the second caller.
3. If you want to put the second call on hold and return to the first
caller, press HOLD again. Then, press the first call's line button to
release that line from hold. The second line's indicator blinks
slowly and you return to the first caller.
Any call that you put on hold can be picked up at any extension phone. To
advise someone at another extension to pick up a call on hold, use the
intercom. See "Using the Intercom."
NOTE: If you have call waiting (a special service available from most
telephone companies), a call that you place on hold might
disconnect when the call-waiting signal comes in.
PLACING A CALL
Follow these steps to place a call.
1. Be sure to set NORM/STORE BATT TEST to NORM.
2. Lift the handset or press SPEAKERPHONE.
3. Press LINE 1 or LINE 2.
4. Place a call as usual.
NOTE: In the pulse mode, there is a short pause while your telephone
finishes pulse dialing.
5. After finishing the call, hang up the handset or press SPEAKERPHONE
again.
USING REDIAL
You can automatically redial the last number called by pressing
PAUSE/REDIAL after selecting a line and lifting the handset or pressing
SPEAKERPHONE.
The redial memory holds up to 32 digits in the pulse mode and up to 31
digits in the tone mode, so you can dial long-distance numbers as well as
local numbers. If you dial more than 32 digits, the telephone does not
store any of the digits in the redial memory. When you dial a new number
on either line, you replace the previous redial memory number.
This telephone redials using the mode (tone/pulse) in which you originally
dialed the number, regardless of the current mode setting.
You can press PAUSE/REDIAL to redial a number on the line other than the
one used to originally dial the number. You cannot use REDIAL to redial a
call from another extension phone. Each extension phone has its own
redial memory.
NOTES: If you change from the pulse to tone mode during redial, there is
a 1-second pause before the redialing continues.
After the phone finishes redialing you can add more numbers to the
redial memory before you hang up.
However, the redial memory can hold only 32 digits in the pulse mode or 31
digits in the tone mode.
ANSWERING A CALL
When a line rings, the line-status indicator above the ringing line's
button flashes. (See "Line-Status Indicators.") In addition, to help you
identify the line that rings, each line has a different ring tone. Line 1
has a lower tone than Line 2.
To answer a call, simply press the ringing line's button, lift the
handset, and begin the conversation.
LINE-STATUS INDICATORS
You can check the status of each line by glancing at the line-status
indicators.
Line-Status Indicator Line Status
----------------------------------------------
Not lighted Not is use
Lighted In use
Blinking rapidly Ringing
Blinking slowly On hold
Each line-status indicator has an adjustment that the factory preset to a
level that is correct for most telephone lines. However, if the
indicators do not blink when you put a call on hold, you must make a
line-status indicator adjustment.
To adjust a line-status indicator:
1. Be sure to set TONE/PULSE MODE to the correct position.
2. Press the LINE button of the line you want to adjust, and lift the
handset or press SPEAKERPHONE.
3. Place a call to a friend or a one-way service, such as a time or
temperature service.
4. Press HOLD to put the call on hold.
If the line-status indicator blinks slowly, it is correct. If the
indicator lights steadily or does not light, adjust the corresponding LINE
ADJUST control on the back of the telephone using the supplied screwdriver
located inside the wall-mount bracket so the indicator blinks slowly.
Repeat Steps 2-4 to adjust the other line-status indicator.
After you finish making the necessary adjustments, place the screwdriver
back in the wall-mount bracket in case you need to make adjustments later.
If you do not want the Line 2 line-status indicator to light--for example,
if you use the telephone on a single-line system--set LINE 1 ON/OFF to
OFF.
USING THE INTERCOM
Use the INTERCOM button to page, answer pages, or transfer calls from any
extension telephone.
Before you use the intercom, be sure to check the INTERCOM indicator. If
the indicator is lighted, the intercom is currently in use. If the
indicator is off, you can place an intercom call.
PAGING WITH THE INTERCOM
1. Press INTERCOM. Then, lift the handset or press SPEAKERPHONE. The
INTERCOM indicator lights.
2. Using the handset or speakerphone, page the person to whom you want to
speak. Your voice is heard on all the extension phone speakers. When
the station answers, the page is automatically canceled.
3. When the conversation is over, release the INTERCOM button by pressing
HOLD and hang up the handset or press SPEAKERPHONE.
ANSWERING AN INTERCOM CALL
1. Set the VOLUME control to a proper level to hear a page.
2. To answer an intercom call, press INTERCOM.
3. Pick up the handset or press SPEAKERPHONE. The INTERCOM indicators of
all extensions light to show that the intercom is in use.
When you finish the conversation, press HOLD to release the intercom
operation and hang up the handset or press SPEAKERPHONE. The INTERCOM
indicator goes off.
NOTES: When one station answers an intercom call, all other stations are
locked out of the intercom call.
If you do not terminate an intercom call when the other party
hangs up, you can continue to page.
TRANSFERRING A CALL
If a caller asks to speak to someone at another extension, use the
intercom to page that person.
1. Press HOLD to put the call that you want to transfer on hold.
2. Press INTERCOM. The INTERCOM indicator lights.
3. Page the person being called.
4. When the person answers the page, tell the person which line to pick
up.
5. Press HOLD to release the intercom operation. Then, hang up the
handset or press SPEAKERPHONE.
ANSWERING A PAGE WHILE YOU TALK ON ANOTHER LINE
You can still hear a page when you talk on the phone's handset. If you
use the speakerphone, you hear short tones that indicate an intercom page
is occurring. To answer a page while on another line:
1. Press HOLD to put the current call on hold.
2. Press INTERCOM to answer the page. Or if you were paged to pick up
the other line, press the line button.
3. To go back to the first phone call, press the original line button.
USING THE CONFERENCE FEATURE
The conference feature lets you talk on both lines at the same time. All
parties can hear and talk to one another.
To use this feature, do the following.
1. Place or answer a call using either line.
2. Press HOLD to put the call on hold.
3. Place a call using the other line.
4. When the second party answers, press CONFERENCE to connect all
parties.
5. After you finish the conference call, hang up the handset or, if you
used the speakerphone, press SPEAKERPHONE. This ends the CONFERENCE
operation. Press either line button after you finish the conference
call.
USING FLASH
Many special telephone services require a switchhook signal. The FLASH
button provides the electronic equivalent of a switchhook operation.
For example, if you have call waiting, you can put a call on hold and take
a second incoming call on the same line by pressing FLASH. Pressing FLASH
again lets you alternate between the two calls.
You can use FLASH to program special features with some PABX or Centrex
systems.
NOTES: You can only store a flash entry at the beginning of a number in
memory.
You cannot store a flash entry in the redial memory.
USING PAUSE
Some telephone systems require that you dial an access code (9, for
example) and wait for a second dial tone before you dial an outside
number. During redial or memory-dialing, each PAUSE/REDIAL entry makes
your phone pause 2 seconds to allow time for the outside line to connect.
To add a pause for redial:
Enter the access code, press PAUSE/REDIAL, and enter the phone number.
TO add a pause for memory-dialing:
Enter the pause when you store a number in memory. See "Memory Dialing."
NOTE: If you need to increase the length of the pause, press PAUSE/REDIAL
again. Each pause entry adds 2 seconds to the pause and counts as
one space in memory.
MEMORY DIALING
You can store up to 20 phone numbers in the auto-dial memory. Each number
can contain up to 15 digits (in the tone mode) or 16 digits (in the pulse
mode). Pressing PAUSE/REDIAL or FLASH, or switching from the pulse to
tone modes counts as one digit in memory. Leave the handset in its
cradle when you store a number.
1. Be sure TONE/PULSE MODE is set to the correct position.
2. Set NORM/STORE BATT TEST to STORE BATT TEST. The BATTERY TEST
indicator lights.
If the BATTERY TEST indicator does not light, check the batteries and
change them, if necessary.
3. Enter the number you want to store.
To connect or change a number that you are storing, set NORM/STORE
BATT TEST back to NORM and then back again to STORE BATT TEST. Or,
lift the handset and return it to the base unit. Re-enter the number.
4. Press MEMORY.
5. Enter a two-digit memory location number (01-20).
NOTE: When you assign a location number, you automatically erase any
telephone number previously stored in that location. You cannot
erase a number from memory without storing a new number in its
place.
6. To store additional numbers, repeat Steps 3-5.
7. When you finish storing numbers in memory, set NORM/STORE BATT TEST
back to NORM.
Caution: If you do not set NORM/STORE BATT TEST back to NORM, you drain
the battery.
NOTE: If you receive a call while you are storing a number in memory, you
can answer the call by lifting the handset or pressing
SPEAKERPHONE. If you answer the call before you enter the memory
location number, you must re-enter the telephone number.
WHEN PROGRAMMING EMERGENCY NUMBERS OR MAKING TEST CALLS TO EMERGENCY
NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for
the call before you hang up.
Perform such activities in the off peak hours, such as early morning
hours or late evenings.
Using the Memory Number Index
After you store a telephone number in memory, write the name of the person
or company next to the memory location number on the memory index. Use a
pencil in case you want to change the stored numbers.
Memory-Dialing a Number
Follow these steps to memory-dial a telephone number.
1. Press LINE 1 or LINE 2.
2. Lift the handset or press SPEAKERPHONE.
3. Press MEMORY.
4. Enter the memory location number for the telephone number you want to
dial (01-20).
USING TONE/PULSE TO ACCESS TONE SERVICES
Some special services, such as alternate long-distance and bank-by-phone,
require tone signals for communication. If you have pulse service, you
can still use special tone services by following these steps:
1. Call the special service using pulse dialing.
2. When the special service answers, set TONE/PULSE to TONE.
3. Follow the normal procedure for the special service you are using.
Any additional numbers you dial are sent by touch-tone.
4. When you complete your call, set TONE/PULSE back to PULSE and hang up.
The TONE/PULSE mode change counts as one digit in memory.
Chain-Dialing Memory Numbers
When your use special tone services, such as alternate long-distance or
bank-by-phone, you must dial the telephone number of the service and wait
for the service to answer before you continue. The length of time before
the service answers can vary, so we recommend not using a pre-programmed
pause after a service number.
However, you can store the local special service number in one memory
location and additional information in another location.
1. Memory-dial the local special service number.
2. Wait for the computer tone.
3. Memory-dial the additional information.
NOTE: To prevent unauthorized access to your account, we recommend that
you not write any personal identification code required by the
service on the memory index.
4. Memory-dial the remaining numbers, such as the area code and long-
distance number.
NOTE: If you use pulse dialing, remember that you need to set TONE/PULSE
MODE to TONE when you store numbers you want to memory-dial after
you reach the special service.
USING THE * AND # KEYS
These keys are used in the tone mode to use certain special services.
Check with your telephone company or any special service, such as bank-by-
phone, for the functions of these keys.
NOTE: The * and # keys have no function in the pulse mode.
(all-08/11/94)