ET-497  (430-1002)          Troubleshooting           Faxback Doc. # 6400

We do not expect you to have any problems with your phone, but if you do,
the following guidelines might help.  If you still have problems, take
the phone to your local Radio Shack store for assistance.

If someone picks up another phone on the same line, the volume level
might drop or you might hear unusual sounds.  If this happens, hang up
the other phone.

If your phone does not work or works poorly, check the connection to the
phone line.  If the call is too noisy, hang up and redial the number.  If
you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot locate the problem, take your phone to your local Radio
Shack store for assistance.

If the interference is severe, try the following:

A.  If you receive interference from another cordless phone, you can
    exchange your phone for one with a different operating frequency
    within 30 days of the purchase date.

B.  Keep the handset away from interference sources such as computers,
    remote controlled toys, wireless microphones, wireless alarm
    systems, wireless intercoms and room monitors, florescent lights,
    and electrical appliances.

If the interference is severe, turn off the interfering device.

If the range decreases, try the following:

  Stand the base's antenna up vertically and fully extend it.

  Return the handset to the base and recharge the battery.

If the phone does not work, try the following:

  Move the handset closer to the base.

  Be sure the phone line cord and AC adapter are correctly and
  securely connected.

  Be sure the battery is charged.  (If the battery is too low, the
  phone does not work.)

  Stand the base's antenna up vertically and fully extend it.

  Return the handset to the base for 5 seconds.  This resets the
  security access code.

(CJD/smc-04/28/94)