40 MB Tape Drive (250-4069) Error Messages Faxback Doc. # 5620
ERROR MESSAGES
ERROR 1 - TOO MANY BAD SECTORS.
ERROR 2 - TAPE IS NOT FORMATTED.
This tape must be formatted before it can be used by the system.
ERROR 4 - INSUFFICIENT MEMORY.
There is not enough free memory in your system to start/complete the
specific operation. If you have "RAM Resident" software installed, removing
it may free enough memory. It may also be possible to run the software in
command line mode if this message is displayed in menu software.
ERROR 5 - TAPE IS FULL.
There is no free space for use on this cartridge. Use another.
ERROR 6 - TAPE IS FULL.
There is no free space for use on this cartridge. Use another.
ERROR 12 - ERROR CORRECTION FAILED.
The error correction was unable to reconstruct data files. The data is
probably not recoverable.
ERROR 13 - UNEXPECTED END OF VOLUME.
The end of the volume being processed was detected before the process was
complete.
ERROR 41 - DISK NOT FOUND. ARE YOU USING A NETWORK (Y or N)?
The software detected invalid characters in the command line path specified.
Correct and re-enter.
ERROR 45 - VOLUME NOT FOUND.
The software specified does not exist on the tape. Check that you entered the
correct volume number.
ERROR 46 - EMPTY DIRECTORY OR NO FILES MATCHING PATH.
A directory or file was specified that does not exist on the source device
or the directory contains no files.
ERROR 53 - ERROR CORRECTION FAILED, xxx FILE(S) UNREADABLE.
The error correction was unable to reconstruct data files. The data is
probably not recoverable.
ERROR 54 - ERROR WHILE UPDATING TAPE DIRECTORY.
An error occurred while the software was trying to update the tape directory
after doing a backup. This makes the backup incomplete and therefore invalid-
you should run the backup again.
ERROR 55 - TAPE IS UNREADABLE.
The tape is damaged and cannot be read. Re-formatting may recover the use of
the tape, but the data cannot be recovered.
ERROR 56 - NO DATA ON TAPE. TAPE IS ERASED.
This message means there are no backup volumes on the tape.
ERROR 57 - DRIVE IS NOT COMPATIBLE WITH THIS SOFTWARE.
You have a tape drive connected that this version of the software is unable to
support.
ERROR 58 - TAPE FORMAT INCOMPATIBLE WITH DRIVE/SOFTWARE.
The tape has a format which the software or tape drive is unable to support.
You must format this tape in order to use it with the tape system and/or this
version of the software.
ERROR 59 - TAPE IS NOT FORMATTED.
This tape must be formatted before it can be used by the system.
ERROR 60 - TAPE FORMAT INCOMPATIBLE WITH DRIVE/SOFTWARE.
The tape has a format which the software or tape drive is unable to support.
You must format this tape in order to use it with the tape system and/or
this version of the software.
ERROR 81 - UNUSABLE SECTOR DETECTED.
During a backup, a tape sector that was not mapped bad by the format process
caused a write error, and this backup will be unusable. However, previous
backups will still be valid. The tape must be re-formatted if you wish to
use it to store more data.
ERROR 82 - UNEXPECTED END OF TAPE.
The end of the tape was detected before the process was completed.
ERROR 83 - DRIVE COMMUNICATION FAILURE.
There was an error in the host to drive communication process. Example: the
data cable was disconnected in the middle of a communications exchange. This
can also occur if you insert a tape cartridge immediately after starting an
operation. If it occurs, try restarting the operation.
ERROR 84 - TAPE IS WRITE PROTECTED.
You must slide the write protect tab to the "RECORD" position before this
tape can be used.
ERROR 85 - NO TAPE CARTRIDGE IN DRIVE.
This message is displayed if you begin a process and do not have a cartridge
fully inserted in your drive. If a cartridge is inserted, try removing and
reloading it.
ERROR 86 - SEEK ERROR.
This message means the software can't determine where the tape is positioned.
This is a serious error and indicates the tape is severely damaged. It must
be re-formatted in order to be used again. Any data may not be recoverable.
ERROR 87 - NO TAPE DRIVE DETECTED.
This message is displayed if the software is unable to communicate with the
tape drive. Check that all cable connections are secure.
ERROR 90 - NO FLOPPY CONTROLLER DETECTED.
The software has detected a software controller that is unable to support.
ERROR 91 - NO FLOPPY CONTROLLER DETECTED.
The software can't communicate with your floppy controller, or your system
has no floppy controller. Check system configuration for an alternate floppy
controller.
ERROR 92 - TAPE FORMAT INCOMPATIBLE WITH DRIVE/SOFTWARE.
The tape has a format which the software or tape is unable to support. You
must format the tape in order to use it with this backup system and/or this
version of software.
ERROR 93 - DRIVE COMMUNICATION FAILURE.
There was an error in the host to drive communication process. Example: The
data cable was disconnected in the middle of a communication exchange. This
can also occur if you insert a tape cartridge immediately after starting an
operation. If it occurs, try restarting the operation.
ERROR 94 - FLOPPY CONTROLLER/SOFTWARE INCOMPATIBILITY.
The software has detected a floppy controller it is unable to support.
ERROR 96 - HOST COMPUTER IS TOO FAST.
The speed at which your computer process is running is too fast for the soft-
ware.
ERROR 97 - TAPE IS NOT FORMATTED.
This tape must be formatted before it can be used by the system.
ERROR 99 - TAPE DRIVE ERROR (HH).
An error condition was detected from the tape drive. Try turning it off and
on again to see if it resets. If not it may indicate a broken tape drive,
which will have to be replaced or repaired before it can be used.
ERROR 100 - FLOPPY CONTROLLER/SOFTWARE INCOMPATIBILITY.
The software has detected a floppy controller it is unable to support.
ERROR 102 - TOO MUCH ELECTRICAL INTERFERENCE. PRESS ANY KEY TO CONTINUE.
Something is interfering with tape system operation. Run the TAPE CRT
program that is described in Chapter 4.
ERROR 103 - DRIVE COMMUNICATION FAILURE.
There was an error in the host-to-drive communication process. Example: The
data cable was disconnected in the middle of a communication exchange. This
can also occur if you insert a tape cartridge immediately after starting an
operation. If it occurs, try restarting the operation.
ERROR 140 - ADAPTEC BIOS ERROR DETECTED. TAPE DRIVE PERFORMANCE DEGRADED.
ERROR 174 - TOO MANY OPEN FILES.
There are insufficient file handles available to the software. You may wish
to terminate any other software which is running at the same time - OR -
modify your CONFIG.SYS file to allow more files (FILES=NN) to be open, and
reboot your system.
ERROR 175 - DISK FULL.
ERROR 183 - INVALID DIRECTORY NAME.
The directory name entered has too many characters in it.
ERROR XXX - INTERNAL INSTALL ERROR XXX
or
ERROR XXX - PROGRAM ERROR
The XXX indicates that various numbers can appear when one of these errors
occurs. If this happens, try the operation again, and if it is still
unsuccessful, call your dealer or service support organization.
D:\PATH\FILE ... ACCESS DENIED
D:\PATH\FILE ... DISK FULL
D:\PATH\FILE ... DOS ERROR (XXX)
D:\PATH\FILE ... FILE CREATION ERROR
D:\PATH\FILE ... FILE EXISTS (NOT RESTORED)
D:\PATH\FILE ... FILE NOT FOUND
D:\PATH\FILE ... INVALID ACCESS CODE
D:\PATH\FILE ... IS DIFFERENT
D:\PATH\FILE ... PATH NOT FOUND
D:\PATH\FILE ... TOO MANY OPEN FILES
D:\PATH\FILE ... UNREADABLE FILE
The error correction was unable to reconstruct nn files. The data is
probably not recoverable.
NETWORK MESSAGES
The following messages apply only to use of the tape system with a network. A
letter is listed with each message so that you can refer to the proper
explanation which follows the messages. Notice that some explanations apply
to more than one error message.
REF MESSAGE DISPLAYED
<FILE NAME> ... Access Denied
<FILE NAME> ... Exists -- NOT restored
Continue the backup WITHOUT dynamic network files closed?
Continue the backup WITHOUT saving network rights?
Continue the compare WITHOUT dynamic network files closed?
Continue the restore WITHOUT dynamic network files closed?
Dir Info: <DIR NAME> ... (XX) Unknown user/object: Not changed
Dir Info: <DIR NAME> ... Could not write to disk
Dir Info: <DIR NAME> ... NETERR XX: Not changed
Dir Info: <DIR NAME> ... OK
Dir Info: <DIR NAME> ... Restored
Drive XX: does not exist or does not have data.
File Info: <FILE NAME> ... (XX) File in use: Not changed
File Info: <FILE NAME> ... (XX) Unknown user/object: Not changed
File Info: <FILE NAME> ... Could not write to disk
File Info: <FILE NAME> ... NETERR XX: Not changed
File Info: <FILE NAME> ... OK
File Info: <FILE NAME> ... Restored
NETERR: Could not close directory information file.
NETERR: Could not close file environmental information file.
NETERR: Could not close trustee information file.
NETERR: Could not open directory information file.
NETERR: Could not open environmental information file.
NETERR: Could not open trustee information file.
NETERR: Unable to access <DIR NAME> to get network rights.
NETERR: Unable to open output log file in SYSTEM directory.
NETERR: Unable to save all network rights.
NETERR XX: Unable to save <DIR NAME> dir info.
NETERR (XX): Unable to close dynamic network files.
NETERR (XX): Unable to reopen dynamic network files.
Network rights restored - results in \SYSTEM\DLOGRITE.QIC
Restore network rights from this tape volume?
Restoring special network information and rights.
Saving special network information and rights.
Trustee: <DIR NAME> (<TRUSTEE NAME/ID>) ... (XX) Unknown user/object: Not
added
Trustee: <DIR NAME> (<TRUSTEE NAME/ID>) ... Could not write to disk
Trustee: <DIR NAME> (<TRUSTEE NAME/ID>) ... NETERR XX: Not added
Trustee: <DIR NAME> (<TRUSTEE NAME/ID>) ... OK
Trustee: <DIR NAME> (<TRUSTEE NAME/ID>) ... Restored
MESSAGE EXPLANATIONS
A. The file specified in the message could not be accessed, usually during a
backup operation. This will occur is another user is accessing the file,
thus locking out the backup system. It can also occur if the person doing
the backup does not have access rights to the file. During a restore, this
often indicates that the file already exists on the disk, and is marked as
'Read-Only'.
B. During a restore, this indicates that the file already on the disk, and
the overwrite flag is not on for the tape backup system; the file will
remain as it was on the disk before the restore.
D. The dynamic network files could not be closed by the network. These files
contain a large part of the network special information and security
information. If these files are not closed before the operation, the tape
operation will NOT apply to these files. The most common cause of this
message is that the tape system user does not have rights equivalent to
the supervisor's.
E. The network rights could not all be save. This is usually preceded by
other messages which specify the exact problem. The usual cause is that
the user does not have rights to access the entire network disk. The backup
operation can proceed if the user wishes, but the special network
information will not be saved to the tape.
F. An attempt was made to restore special network information that referred
to a non-existent user, file-server, or other network object. The object
may have existed at the time that the network information was saved, but
has since been removed from the network. A solution to this problem is to
restore the dynamic data files that are part of the special network
information (the tape system overwrite flag must be on), and that will
restore the users that existed at that time.
G. Something prevented the system from writing to the disk. The user may not
have sufficient network accesses, the disk might be full, or a hardware
error may be the cause.
H. An unknown error code was returned by the network, and the specified
information was not added or changed on the disk. Contact your dealer for
more specific information on the cause of the error. (NOTE: Record the
number of the error and the circumstance of its occurrence).
I. The specified special network information was successfully saved to a file
on the disk.
J. The specified special network information was successfully restored to the
network (it is now an integral part of the network).
K. The drive specified for the tape operation does not exist or is not
formatted in a DOS-recognizable format. If it's a network disk and the
user tells the tape system that it is not, this message will appear.
L. The file was in use by another user (and thus locked to the tape system)
while the system tried to restore special file information to the network.
That file's special information remains unchanged.
M. The system could not close the specified file. The cause may be hardware-
related, or the user may not have sufficient network access rights.
N. The specified file could not be opened. This is almost always a result of
the user not having supervisor-equivalent access rights. Another cause
might be a full disk, or a disk that already contains the maximum number
of directory entries allowed.
O. The network could not access the specified directory to get its special
network information. This is usually caused by the user not having suffi-
cient access rights to that directory.
R. The special network information for this directory could not be saved by
the tape backup system. This is usually caused by the user not having suf-
ficient access rights to that directory.
T. The dynamic network files couldn't be re-opened by the network. These
files contain a large part of the special network information and
security information. If these files can't be re-opened, it usually means
that there was a problem while performing some tape operation on these
files (either back-up, restore, or compare). The most common cause of
this message is that the tape system user does not have rights equivalent
to the supervisor's.
U. This message indicates a successful restore of the special network
information, making it an integral part of the network. If the message is
followed by a "results in <FILE>" note, this indicates that at least some
specific information couldn't be restored. These specific network entries
will usually precede this message, and may also be found in the specified
file.
V. This question indicates that all the special network information at the
time of the backup operation was backed up onto this tape volume, and it
may be restored to the current network system is desired. BE CAREFUL!
Restoring network rights can change all of the network security, users,
passwords, access rights, and information to its original state at the
time the tape volume was made. It will replace any existing network
configuration. In order to completely restore all special network
information and rights, the tape system overwrite flag MUST be on.
W. The tape system is restoring the special network information and rights,
as the user has indicated a desire to restore these.
X. The tape system is saving the special network information and rights to
the current tape volume. This will allow a user with supervisor-
equivalent rights to restore this information at any time in the future.
(dtc-08/03/93)