[HN Gopher] Open-source hospital price transparency
___________________________________________________________________
 
Open-source hospital price transparency
 
Author : sl-dolt
Score  : 378 points
Date   : 2022-12-06 16:20 UTC (6 hours ago)
 
web link (www.dolthub.com)
w3m dump (www.dolthub.com)
 
| [deleted]
 
| car wrote:
| I would suggest to now compare the prices for standard procedures
| in the US to the GOA[0,1], which is the German central medical
| fee list for anything medical as agreed between doctors and
| insurance companies.
| 
| Hilarity will ensue, since US pricing is an unbelievable rip-off.
| 
| Edit: In addition to procedures, there is a list for fixed drug
| cost [2]. The site hosts a PDF with pricing for any drug.
| 
| [0]https://de.wikipedia.org/wiki/Gebuhrenordnung_fur_Arzte
| 
| [1]https://www.ottonova.de/en/expat-guide/health-
| wiki/medical-f...
| 
| [2]https://www.bfarm.de/EN/Medicinal-products/Information-on-
| me...
 
| ElijahLynn wrote:
| Direct link to the hospital price database >
| https://www.dolthub.com/repositories/onefact/paylesshealth
 
  | timsehn wrote:
  | This is just a database of hospital price URLs. If you want
  | actual prices we have that as well but it's from the beginning
  | of the year:
  | 
  | https://www.dolthub.com/repositories/dolthub/hospital-price-...
 
| ryanfreeborn wrote:
| Tangentially related, Russ Roberts of econtalk had a good
| interview a few years ago with the founder of a free market
| hospital in Oklahoma. Super interesting.
| 
| https://www.econtalk.org/keith-smith-on-free-market-health-c...
 
| EamonnMR wrote:
| I really wanted to build something like this but never found the
| time. The challenge was ETL-ing all of the data provided by
| hospitals.
 
| einpoklum wrote:
| While I'm sure the transparency is a good idea, I'm guessing is
| only important because US hospitals mostly charge individuals
| rather than health insurance providers / healthcare provider
| organizations ("sick funds") - and thus people are surprised by
| exorbitant fees and hospitals have a motivation to overcharge,
| rather than the fees being negotiated and agreed in bulk.
 
  | lotsofpulp wrote:
  | >I'm guessing is only important because US hospitals mostly
  | charge individuals rather than health insurance providers /
  | healthcare provider organizations ("sick funds")
  | 
  | No, they charge the insurance, but US healthcare providers are
  | still required to show individuals the billing details.
  | 
  | This is important because people still pay for amounts up to
  | their deductible and out of pocket maximum, so for non
  | emergency healthcare, a patient still has incentive to compare
  | healthcare prices from different providers.
 
    | einpoklum wrote:
    | > This is important because people still pay for amounts up
    | to their deductible and out of pocket maximum
    | 
    | In many world states, if you have health insurance, and are
    | referred to hospitalization, or come in with a wound or other
    | obviously serious condition, your deductible/out-of-pocket
    | for being in the hospital is exactly 0. Israel is in this
    | category for example. This doesn't cover 100% of hospitals
    | but all the big ones and your "sick fund"'s hospital-grade
    | facilities.
    | 
    | In other countries (e.g. the Netherlands), a lot of health
    | care expenses are charged through to you from the get-go, but
    | - your annual out-of-pocket maximum is low, e.g. 500 EUR or
    | 700 EUR or something like that (EUR ~= 1.05 USD right now,
    | was higher when I was in the Netherlands). So, you might be
    | interested in what hospitals charge, but it's not like you
    | would save all that much anyway.
 
  | manv1 wrote:
  | A discussion of healthcare pricing would take hours, but here's
  | a TL;DR:
  | 
  | Most insurers pay negotiated rates, which have no real
  | relationship to list price (uninsured pricing). The law is
  | supposed to (1) make it easier to compare costs, and (2) shame
  | providers into lowering their list prices.
  | 
  | Obviously the industry has been fighting these regulations for
  | years.
  | 
  | The annoying thing is al the games they're playing. Everyone
  | already has a list of prices by CPT code, because it's what
  | billing uses. Just list all prices by CPT codes. The industry
  | refuses.
 
    | einpoklum wrote:
    | And IIRC, the insurers are for-profit, right?
    | 
    | What about the hospitals? Are they mostly for-profit or non-
    | profit entities?
 
  | yamtaddle wrote:
  | Perhaps confusingly, they charge both. Most insurance requires
  | substantial "co-pays" where you pay a good chunk (20% is
  | common, but it varies, often even within a plan depending on
  | what you're paying for) of just about every bill until you hit
  | some very-high "out-of-pocket max" (usually there's one for
  | individuals, and a higher one for families) and then insurance
  | picks up everything, _or_ you pay 100% until some total-
  | spending value for the year is reached, then it becomes like
  | the prior situation until the out-of-pocket max.
  | 
  | Though most insured people don't really have options to shop
  | around. You go to the few places your insurance covers, which
  | is usually 30-60% of providers in a small geographic area.
  | Which is why the "we want to protect your choice!" opposition
  | to healthcare reform is so damn weird. Most people already have
  | very little choice, in practice, and a lot of the "choice" we
  | do have isn't anything desirable ("which of these shitty
  | insurance plans I can barely understand and am not confident I
  | can meaningfully compare, would I like to suffer through?").
 
  | insane_dreamer wrote:
  | Hospitals charge insurers negotiated prices. So these prices
  | mostly impact:
  | 
  | - what insured persons pay until they reach their deductible
  | (and how high that is depends on the insurance plan they have,
  | cheaper plans have higher deductibles)
  | 
  | - uninsured persons
 
| insane_dreamer wrote:
| Important work. Thanks to those working on this.
 
| danesparza wrote:
| I'm confused. Is this already a searchable database? Or is this
| in the 'data gathering' phase?
 
  | culi wrote:
  | Seems like this is the actual db, but the only table I see is
  | "hospitols" which just has the websites and... a link to
  | `cdm_source` which seems to be the pricing info for each
  | hospital
  | 
  | Not sure what they mean by "bounty"
  | 
  | > This bounty will be run in 5 parts of 1 week each
  | 
  | Is this some sort of crowd-sourced effort? Like GasBuddy but
  | for hospitals? Their GitHub also some "example" apps with
  | React, Lit, and Next
  | 
  | https://github.com/onefact/payless.health/tree/main/examples
  | 
  | I guess I should try building one of these examples first
 
    | culi wrote:
    | Funny that they obviously have the resources for making
    | example apps in multiple frameworks but all their main
    | websites are just the MarkDoc template with different text
    | haha
 
| kingsloi wrote:
| Great idea!
| 
| I'm working on something similar, digitising my daughter's 213
| pages of medical bills by building an app specifically for
| digitising printed medical bills.
| https://kingsley.sh/posts/2022/digitising-213-pages-of-medic...
| 
| Everyone kept saying "make sure to check your statements", but
| when the statements came, they're 9pt font, 50-70 line items per
| page. 1 page, yes, 10, maybe, 213 is impossible.
| 
| In the middle of working on it last week, I got a $3000 medical
| bill, for my daughter who passed away 1.5+ years ago, for part of
| her 7 month ICU stay 2+ years ago.
 
| supernova87a wrote:
| Just like the problems with pay transparency / publishing in job
| listings, what good is the publishing of hospital costs, if they
| inflate the rack rate prices to handle people who walk in without
| insurance, but discount everyone else to the Medicare rates? It
| doesn't give you any real comparable reference point between
| hospitals, does it?
| 
| As an example, you get a bill for $100k for a one-night hospital
| visit for an emergency, but it gets knocked down to $15,000 at
| Medicare reimbursement rates, and then you only pay $1,000. Which
| price should be shown? It is any use to show the $100k figure?
| 
| Or am I missing something that has changed? I mean, I'm all for
| these efforts but if there is no consistency / meaning behind the
| numbers being used, it's no good.
 
  | jaan wrote:
  | You're right! We're linking this data to the negiotated rates
  | :) and building the search engine for both of these at
  | payless.health.
 
| bumby wrote:
| This is cool and, I believe, a necessary step.
| 
| I know that some hospital price data has been previously
| available for years on govt websites listed by billing code. You
| could, for example, see the price differential between getting a
| procedure done in Alabama vs. Oregon. This article states that
| hospital data was only available after 2019. Is the distinction
| that the previous data was only based on Medicare/Medicaid
| reimbursements? Or that they weren't itemized lists?
 
  | wswope wrote:
  | Sounds like you're talking about Medicare rates. A lot of
  | hospitals and payors use them as the basis for their price
  | lists, but unless you're an actual Medicare patient it's
  | probably not what you're actually paying.
  | 
  | This data is collected from hospital "chargemasters" - which
  | lay out the maximum amount a hospital will charge for a given
  | procedure. However, hospitals have negotiated rates with payors
  | that are almost always less than the chargemaster rate and are
  | kept private.
  | 
  | As a broad generalization, you can think of Medicare prices as
  | the minimum a hospital will normally charge, and the
  | chargemaster rate as a legally-enforced maximum.
 
| ww520 wrote:
| This is amazing work. All hospital pricing should be public and
| transparent.
 
| killjoywashere wrote:
| This law was insanely helpful for my wife as she tried to
| establish pricing for her own small business. Going from a drone
| to your own boss, it's hard to wrap your head around how much
| more you should be charging. It's a lot. Like, multiples.
 
| jrd259 wrote:
| Now what is needed to get data on outcomes as well? I would
| likely choose to pay more for a increased chance of success.
| (Recall the recent coverage in HN of the professional musician
| for whom retaining ability to play saxophone was of great
| importance.) I recognize that some hospitals either serve more
| impaired populations or take on more high risk cases, so the
| comparison is not at all easy.
 
  | jaan wrote:
  | Yes! We are working on this and integrating with the OMOP
  | common data model, to be able to link the health outcomes in
  | our data partners' clinical repositories to the cost of care.
  | For example, we work with the NIH All of Us study for outcome
  | data (joinallofus.org -- I signed up both to contribute to this
  | science and to get my whole genome sequenced free!)
 
| jordanmorgan10 wrote:
| My first job out of college was creating long term facility
| software, like Epic if you're familiar with that world.
| 
| After my second or third major project to support ICD-10 codes, I
| knew this was an industry I really didn't want to create software
| for, but also that it was an industry that definitely could use
| some quality solutions.
 
  | erex78 wrote:
  | "it was an industry that definitely could use some quality
  | solutions."
  | 
  | >> Check us out! augusthealth.com
 
| raiyu wrote:
| The reality of is that for profit insurance companies want an
| opaque and high pricing structure. This allows them to charge
| higher premiums across their entire set of customers meanwhile
| the number of people that are getting seriously sick or injured
| is small allowing them to create huge profits.
| 
| So these higher prices, create higher premiums, which create
| higher profit, so there is no actual incentive for the insurance
| companies to get hospital prices down because the majority of
| their insured users are not going to be getting massive bills
| throughout the year and also they can still litigate or pass
| healthcare costs back to the customer due to coverage issues and
| let's not forget deductibles.
 
| atourgates wrote:
| This seems very cool.
| 
| But, at the risk of seeming extra dumb: is there a way to
| contribute to this project for people who don't know how to work
| with SQL?
 
  | tomrod wrote:
  | I've seen dolthub's work progress in this space from afar --
  | they are solving a hard problem!
  | 
  | One of the most frustrating things is that insurance companies
  | seem to push for strategic bitrot, making it difficult to
  | programmatically or frequently collect the information from a
  | large group of payors.
 
    | htrp wrote:
    | obtuse data pipelines are a strategy..... if the government
    | forces you to make something available, it doesn't
    | necessarily have to be easy to get
 
  | zachmu wrote:
  | Sure, SQL knowledge is helpful but optional.
  | 
  | There are ways to import CSV or other flat files, either on the
  | command line or on dolthub. You just need to make your file's
  | schema match the table's.
 
| hahamrfunnyguy wrote:
| Thank you for doing this. It's good to know that this information
| is publicly available. I was not aware of the 2019 legislation
| and it would be helpful to know what the name of the law is.
| 
| I went to urgent care back in 2021 to have a few different tests
| run, pretty standard stuff. I asked for a price quote and they
| refused to give it to me. There is no other industry where sleazy
| practices like this are accepted.
 
| TedDoesntTalk wrote:
| Why is AI necessarily for this?
| 
| > One Fact to feed these files into their artificial intelligence
| pipeline and figure out how much hospitals charge for different
| procedures
 
  | culi wrote:
  | It seems like their database[0] has a column for the `cdm_url`
  | of all of these hospitals. The challenge is like being able to
  | read all these HTML, PDF, XLXS, CSV, etc pages of very
  | different formats and turn them into usable data
  | 
  | Just my guess
  | 
  | [0]
  | https://www.dolthub.com/repositories/onefact/paylesshealth/d...
 
    | jaan wrote:
    | Nailed it! :)
 
  | jaan wrote:
  | If you look at the files, many of them are not compliant, and
  | so we need to figure out what the associated line item
  | corresponds to: a CPT code? HCPCS code? ICD code? etc :)
  | 
  | Here's an example NLP tool I helped build we're using to do
  | this: https://arxiv.org/abs/1904.05342 -- it's in several
  | pipelines now for data annotation and crowdsourcing.
 
| duffpkg wrote:
| I wrote Hacking Healthcare for O'Reilly and I've spent the bulk
| of my career as a CEO and senior executive operating large health
| systems. It is a meaningful step forward to have most of this
| data in the public sphere but I think it is still early and that
| a lot of work has to continue to shape and analyze this
| information in a way that is more meaningful and practical for
| patients.
| 
| Appreciate the complexity of billing codes, these are not created
| by hospitals but by by the American Medical Association, Center
| for Medicaid/Medicare and a soup of other organizations. There
| are tens of thousands of procedure and drug codes (things that
| are done or given) and tens of thousands of diagnostic codes
| (reasons justifying the procedure), creating a space well into
| the quadrillions of possible routine combinations. That's a large
| restaurant menu.
| 
| There are a number of other comments comparing hospital pricing
| to retail type interactions. It is also important to consider
| that hospital interactions involve unexpected and unknown things
| that aren't easily captured in a pricing context before you get
| there.
| 
| From an instution standpoint there are some bad apples but a lot
| of organizations that are not complying are not complying because
| they are facing technology and operational issues that are
| stopping them from complying. From the trenches in my consulting
| practice one example is an institution whose has a core element
| of their billing system, that is largely a black box even to
| them, using technologies that are decades old. Why would someone
| continue to rely on that? Because it has direct integration with
| critical partners and counterparties that was set up decades ago
| and that continues to work.
| 
| Replacing it is underway but is costing 8 figures and taking
| years. The potential fines are small relative to that and there
| isn't much they can do to comply in the immediate term anyway.
| 
| For context understand that Medicare billing routinely involved
| actual physical dial-up modems somewhere in the chain (even if it
| was invisible to you) until late 2018.
 
  | tinglymintyfrsh wrote:
  | Outside of elective surgical realms, I've also seen and heard
  | of trends of expensive non-treatment treatments that prolong
  | misery. Take orthopedics with routine cortisone and/or
  | hyaluronic acid injections: delaying the "inevitable" and
  | sometimes hurrying it along.
  | 
  | Then there's the outright Medicare fraud of orthotics, braces,
  | and all sorts of overpriced, shoddy paraphernalia that's mostly
  | concerned with coding (billing) rather than patient comfort or
  | wellbeing.
 
  | boplicity wrote:
  | > Appreciate the complexity of billing codes, these are not
  | created by hospitals but by by the American Medical
  | Association, Center for Medicaid/Medicare and a soup of other
  | organizations.
  | 
  | Indeed. This "complexity" hides so many obvious scams.
  | Errr...well, rather, it sometimes hides these scams. For
  | example, they billed my wife for an "ER Visit" when she gave
  | birth. Even though the ER was in another building. (Well,
  | except for a little sign that said "ER" over the door to the
  | admitting room. We spent 5 minutes in that room, but it
  | resulted in a multi thousand dollar bill.)
  | 
  | This happens regularly and intentionally.
  | 
  | Sure, there's the unexpected things that happen. But, the
  | complexity of billing lets the experts (hospital
  | administrators) deceptively game the system, and get away with
  | it without any recourse. Enough things happen on a recurring
  | basis that its shockingly easy for them to create "policies"
  | about what to code and when to code -- policies explicitly
  | designed to maximize revenue. (Even if they're stretching the
  | truth.)
 
    | temporallobe wrote:
    | > This happens regularly and intentionally.
    | 
    | And there are absolutely zero consequences for this, which is
    | why it will never stop. It's not even negligence, it's
    | straight up fraud; and if you refuse to pay, your credit can
    | be ruined, so in effect you're being intimidated and coerced
    | into just paying it "or else". I sure wish _I_ had the power
    | to send someone a bill for non-existent goods or services and
    | that it could be legally backed by governments and
    | corporations.
 
  | manv1 wrote:
  | Realistically speaking, this is bullshit. Billing has all the
  | data that's required for implementation. The fact that most
  | health systems don't want to publish that data is a reflection
  | of the nature negotiated rates and not a technical problem.
 
  | prepend wrote:
  | > From an instution standpoint there are some bad apples but a
  | lot of organizations that are not complying are not complying
  | because they are facing technology and operational issues that
  | are stopping them from complying. From the trenches in my
  | consulting practice one example is an institution whose has a
  | core element of their billing system, that is largely a black
  | box even to them, using technologies that are decades old.
  | 
  | I recognize this is the reality. But it seems insane that they
  | have not fixed this in decades and instead charge people based
  | on a "black box."
  | 
  | I'm sure the fact that they make more money this way has
  | nothing to do with their inability to comply.
  | 
  | From my perspective, as a patient and taxpayer who funds these
  | things through Medicare and Medicaid, I think those who are
  | incompetent and shady are the same to me.
  | 
  | I'd almost rather have a health system try to cheat than so
  | stupid they don't know what's happening. The company that
  | cheats on billing seems more likely to be competent than the
  | one who doesn't know how to cost their care and hasn't known
  | for decades.
 
    | mistermann wrote:
    | It seems like a classic "just so" story to me, perfect for
    | keeping the public in the dark. I'd think a serious and
    | honest country would develop standard systems that is capable
    | of serving the needs of the majority of users (providers and
    | customers) and then charge proportionally for usage, or else
    | just leave it as funded by the government.
 
  | maxerickson wrote:
  | If it's a Medicare requirement that routine combinations be
  | billed a certain way, how is it complicated?
  | 
  | Or is the idea that routine combinations are always used to
  | justify the billing code with the highest possible revenue?
  | 
  | I was pretty pissed off when the local ER and traveling doctor
  | used the CT scan I got to justify a more complicated case, when
  | what happened is that the radiologist made a definitive
  | diagnosis for $20 and basically eliminated any liability for
  | sending me home with a prescription for antibiotics.
  | 
  | (a sinus infection irritated the nerves in one of my teeth and
  | I became concerned about the degree of pain during the night on
  | a weekend...not a particularly grave condition in the end, but
  | easy enough to become concerned about pain radiating through
  | your jaw)
 
    | ghufran_syed wrote:
    | doesn't the fact that the CT scan was ordered make it a more
    | complicated case? vs one that involved no testing?
 
  | heywire wrote:
  | What are your thoughts on insurance companies like Surest (now
  | owned by UHC, formerly named Bind), who hide this complexity
  | behind a single all-in copay amount with no surprise billing
  | and no deductible?
  | 
  | My employer offered this plan during open enrollment this year
  | and I've decided to give it a try after a few years of getting
  | burned on our HDHP with HSA.
 
  | freedomben wrote:
  | Why don't we see some doctors opting out and just doing away
  | with all that stuff? I.e. refuse all insurance and just bill
  | for their time (and supplies)?
  | 
  | I would expect the majority to continue with the current
  | system, but it surprises me that (if it's not about money but
  | rather is about complexity) there aren't doctors opting out.
 
    | duffpkg wrote:
    | There are. In fact this is a quickly growing segment. Often
    | these folks cater to richer patients and are called
    | "Concierge Doctors". Atlas MD in Kansas is a very interesting
    | system aimed at all levels of income and they call it "Direct
    | Primary Care".
 
    | tryptophan wrote:
    | If the gov takes 1k in and another 1k goes to insurance
    | companies, it kinda hard to get people to pay 1k(say a Dr
    | offers a service outside both the gov and insurance) to do
    | whatever when they have already paid 2k and gotten nothing.
    | This is despite that just dealing directly with the dr is a
    | 50% discount...
 
    | tomrod wrote:
    | High opex. Most doctors are also joining provider networks
    | and are somewhat shielded from the ever increasing
    | complexity.
 
    | helpfulclippy wrote:
    | They are. They call it direct primary care. I pay my doctor a
    | flat monthly rate, on top of whatever the price is for any
    | supplies. No insurance accepted.
 
    | devilbunny wrote:
    | Outside of that DPC model others mention, it's very difficult
    | for doctors to do.
    | 
    | And while most people think of going to a doctor's office -
    | family medicine, internal medicine, pediatrics, or OB/GYN -
    | as what doctors do, they're actually a minority of doctors,
    | and OB/GYN's do a lot of their work in the hospital. Some of
    | us - I'm an anesthesiologist, but also radiologists,
    | pathologists, critical care doctors, and so forth - don't
    | _have_ a clinic at all. Nobody 's going to pay me a monthly
    | or yearly fee, and establishing a billing relationship that
    | doesn't involve insurance would be a real nightmare.
 
  | billiam wrote:
  | >From an instution standpoint there are some bad apples but....
  | 
  | He makes it easy to tell where he is coming from by using the
  | straw man for all apologists for system failure, those pesky
  | few bad apples.
  | 
  | Fortunately he also states clearly the main problem with a
  | healthcare system run in a semi-corrupt, neoliberal developed
  | country (think aging population):
  | 
  | >I've spent the bulk of my career as a CEO and senior executive
  | operating large health systems.
 
  | alfalfasprout wrote:
  | While it's great that you've been working in the space for a
  | while, this comment does smell of "hand wringing" of the
  | problem as "too complex to solve".
  | 
  | At the end of the day, people just want a "good enough"
  | estimate of what a hospital visit will cost in the typical case
  | for their reason for visiting the hospital. In the event
  | there's variability, that's fine. Just surface that. Knowing
  | several doctors who have seen what has actually been charged
  | for their patients... the vast majority of procedures aren't
  | going to have wild variability for most patients.
  | 
  | Let's look at one common issue that people face: they get
  | charged $400 for a pill of ibuprofen or $2k for a bag of saline
  | with no meds. Even exposing consumable prices is a step in the
  | right direction.
 
    | duffpkg wrote:
    | I am in agreement that it is reasonable for most patients
    | most of the time to be able to receive some sort of useful
    | estimate to make decisions with. The passage of the "No
    | Surprises Act" was a very positive development in my opinion.
    | https://www.cms.gov/nosurprises
 
  | dools wrote:
  | Imagine if the government just paid for healthcare!
 
  | paws wrote:
  | Thanks for sharing! Billing codes certainly seem like a
  | significant source of complexity. Another area that seems
  | problematic to me is an apparent surfeit of middlemen.
  | 
  | What conclusions might we draw from the fact e.g. a "Pharmacy
  | Benefit Manager" is a job that exists only in the US [0]? Why
  | does it feel like my insurance premiums pay for lots of things
  | that are difficult to attribute to actual improved health
  | outcomes?
  | 
  | Appreciate your insight.
  | 
  | [0] https://www.goerie.com/story/opinion/2021/06/12/op-ed-
  | when-c...
 
    | duffpkg wrote:
    | Something that is very little known to most lay people but
    | has profound implications on how the industry is structured
    | are laws loosely called "Corporate Practice of Medicine"
    | (CPOM). A little more than half the states have some version
    | of them. Simply put they require that the organization
    | legally practicing medicine must be owned and operated by
    | people holding medical licenses only. This defacto creates a
    | medical entity for that purpose and a sistered non-medical
    | entity for business operations. Not speaking to the broader
    | reasons of why those laws can potentially be good, the
    | practical result of those laws all but requires many "middle
    | men" in the operation of medical organizations.
 
      | paws wrote:
      | TIL about CPOM, thanks!
      | 
      | Another question I'm curious about, if you don't mind, is
      | why there is no apparent urgency in fixing the painful
      | billing experience for patients. (aka "why don't billing
      | coordinators seem to coordinate with the patient front and
      | center?") Seems like lots of people are fearful of medical
      | billing, and not only because it's expensive.
      | 
      | I realize providers may be out of network, carriers take
      | time to adjust claims, etc. Still, the staggered/surprise
      | billing seems unique to medicine and a 2nd order effect
      | might be people avoiding preventive care to their own
      | detriment.
      | 
      | Say a patient goes to get some procedure done, the medical
      | work is completed in one day. Shortly afterwards they
      | receive bill A. OK, that's fine. But then X months later,
      | they receive bill B with more charges from some provider
      | that they may not even remember.
      | 
      | I thought avoiding that was supposed to be the job of a
      | billing coordinator. Presumably coordinators are
      | constrained by "things" -- what are the factors that make
      | this experience so dreadful for patients and why are they
      | not being changed?
 
        | duffpkg wrote:
        | I'm not sure the short answer is adequate but a few
        | things:
        | 
        | 1) US healthcare is absolutely huge, it's perhaps 20% of
        | the total macro economy. Changing anything in 20% of the
        | entire economy is going to take a long time.
        | 
        | 2) There has been really significant changes regarding
        | price transparency and "surprise" billing in the past 5
        | years, so there is momentum to improve the patient
        | experience but see #1
        | 
        | 3) Regarding hospitals, many hospitals might appear to be
        | one thing but are not (some systems are fully vertically
        | integrated). They are much more like medical malls, often
        | as a result of CPOM. What you percieve as one thing
        | actually involved dozens of different business entities
        | and hence very discoordinated billing.
 
      | jsmith45 wrote:
      | Its not immediately clear to my why such laws should
      | require crazy corporate structures with many middlemen when
      | there exists similar rules that law firms can only be owned
      | by lawyers, and they almost always just have a fairly
      | straightforward partnership scheme for their firms.
 
| soitgoes511 wrote:
| I hope this succeeds. My daughter was born with many medical
| issues and understanding the billing was always near impossible.
| Nothing could be gleaned from the bills which would arrive 6
| months to a year later (sometimes 2 years) from the insurance
| company. In what world can I not know the price of something
| before hand? If I go to a restaurant and see hamburgers cost
| 6000$, I wouldn't buy one. But with medical it is always a
| surprise.
 
  | duffpkg wrote:
  | I hope your daughter is doing well now. I wrote Hacking
  | Healthcare for O'Reilly, yada, yada. If you still have these
  | bills and would consent to sharing them with me they may make a
  | good example to share publicly (redacting any private info) to
  | help explain what happened, what's there and why.
  | 
  | You can email me at du@50km.com .
 
    | soitgoes511 wrote:
    | Thank you for asking. She is 24 hour ventilator dependent
    | (spina bifida, chiari malformation, etc.. etc..). She just
    | celebrated her 5th birthday last month. My wife and I hope
    | she will be able to breath on her own someday too. As for
    | bills, I would be shocked if I could not find any as we have
    | piles of them. We have relocated to France, but had no
    | outstanding balances before leaving. I have noted your email
    | and will check our files for bills this weekend. I have
    | absolutely no problem sharing them. Anything to bring light
    | to the insanity and opaqueness of the US medical system.
 
  | mwerd wrote:
  | Because the price you pay is determined by your diagnosis at
  | discharge, which is a medicare concept that all health
  | insurance plans adopted and follow. If healthcare, as an
  | industry, could tell you what the price was upfront, then they
  | could also tell you what was wrong with you before you were
  | examined.
  | 
  | It would be nice to suspend reality and solve problems with
  | magic, but until then, we would do well to consider
  | https://fs.blog/chestertons-fence/
 
    | throwup wrote:
    | Why can't they at least give you an estimate like every other
    | industry?
    | 
    | If you take your car to a mechanic, they might charge $100 up
    | front to diagnose the problem and then estimate another $1200
    | to replace your transmission. At that point, you either say
    | go ahead and agree to the price, or say no and get your car
    | back and take it somewhere else.
    | 
    | That seems fair for everyone involved.
 
      | lotsofpulp wrote:
      | As of Jan 1, 2022, US healthcare providers are required to
      | provide good faith estimates, and the final bill can only
      | be $400 more than the estimate:
      | 
      | https://www.hhs.gov/guidance/sites/default/files/hhs-
      | guidanc...
      | 
      | https://www.hhs.gov/guidance/document/guidance-good-faith-
      | es...
      | 
      | When I went for my annual wellness exam, the doctor's
      | office had me acknowledge that my wellness exam would cost
      | $350 or something in the event insurance did not pay for
      | it, and there were posters up informing people that they
      | have a right to ask for a good faith estimate.
 
    | lcnPylGDnU4H9OF wrote:
    | I think that's going to be true of many things but there seem
    | to be at least some things for which pricing can be listed. I
    | had to get an x-ray of my arm recently and there was
    | absolutely no pricing to see whatsoever.
    | 
    | Regardless of the pricing model being per image, time-based
    | for the radiologist, or whatever else, it was simply not
    | available to the person spending the money. Even if it's a
    | different model everywhere you go, it is a near-constant that
    | the consumer does not get to see it.
    | 
    | (I do agree with the points you bring up otherwise!)
 
    | hn_throwaway_99 wrote:
    | > It would be nice to suspend reality and solve problems with
    | magic
    | 
    | I would be careful about being this condescending when there
    | is so much about your post that ignores critical problems
    | regarding the complete lack of price transparency in US
    | healthcare.
    | 
    | All of the following are extremely difficult if not
    | impossible at the moment in the US:
    | 
    | 1. Get an explanation of how one product, e.g. something as
    | simple as a bag of saline, can have wildly different and
    | grossly outrageous costs.
    | 
    | 2. A hospital may not know what your final diagnosis may be
    | when you first show up, but literally every other industry I
    | know of is able to give you reasonable estimates, and
    | possibilities for different outcomes. Trying to get these in
    | US healthcare is like pulling teeth.
    | 
    | 3. There are few other industries that I can think of that
    | require you to essentially write a blank check when you first
    | step in the door. There have been many widely reported horror
    | stories of patients, who had good health insurance, went in
    | for surgery, _and then unbeknownst to them while they were
    | under anesthesia_ , had another "out of network" doctor come
    | in to "consult", often for just a few minutes, and then added
    | tens of thousands to the patient's bill. This is obscene and
    | abusive.
    | 
    | Portraying people who demand sane transparency and at least a
    | reasonable level of consistency in pricing as wanting to
    | "solve problems with magic" is asinine.
 
      | nonameiguess wrote:
      | Exactly 3 happened to me, but thankfully the provider just
      | dropped the charge and I never had to pay. I had a nerve
      | transplacement surgery in my elbow and wrist, and
      | apparently some neurologist called into a video conference
      | for ten minutes from the east coast and tried to charge
      | $14,000 for that, and my insurance said no way.
      | 
      | Honestly, I might have even consented to it, considering
      | they gave me like 10 forms to sign as I was already in the
      | gurney with an IV in my arm and the anesthesia drip had
      | already started.
 
    | bilsbie wrote:
    | Yet car mechanics give us prices all the time.
 
    | GrinningFool wrote:
    | > It would be nice to suspend reality and solve problems with
    | magic, but until then, we would do well to consider
    | https://fs.blog/chestertons-fence/
    | 
    | This seems disingenuous. Yes, there are times when you don't
    | know what's wrong, and this all gets uncovered along the way.
    | I don't think that's what is being discussed here.
    | 
    | There are plenty of times when you do and the situation is
    | the same. When dealing with some medical issues for my son,
    | we had a diagnoses more or less right away - everybody knew
    | what we were dealing with. The process we were following (and
    | follow up treatment) was well established - everyone was able
    | to tell us what was going to happen next, out to weeks (or
    | even years) in advance.
    | 
    | Yet the bills still kept rolling in for months after the
    | fact, and certainly nobody was able to tell us up front what
    | all of these known treatments would cost.
 
      | mwerd wrote:
      | I can't imagine the stress of having a loved one,
      | especially a child, in a life threatening state. Adding
      | byzantine medical documentation, coding, billing, and
      | collections on top is certainly insult to injury. As a
      | patient and consumer, we just really shouldn't have to
      | care.
      | 
      | If your daughter's treatment had complications, such as a
      | hospital acquired condition and/or sepsis during treatment,
      | her diagnosis at discharge may change. That would change
      | the cost. It's not disingenuous to say that you don't know
      | what a final claim will say until all of this complexity is
      | adjudicated. The existing billing system exists for good
      | reasons. I am not particularly in favor of them, but there
      | are real constraints that must be considered before we can
      | improve. I think the burden on clinicians is unreasonably
      | high and the regulations, driven by Medicare, are so
      | complex that they require an army of clerical staff to
      | navigate. That's the reality of the situation and if the
      | cost and customer experience of healthcare matters to you,
      | I believe you need to confront that reality instead of
      | dismissing it.
      | 
      | edit: changed son to daughter, my mistake.
 
        | nostrebored wrote:
        | But this is _not the case_ in other countries. In South
        | Africa, if you go into a private ER, there are buckets of
        | severity and a clear price tag. If they are going to do
        | something to you that might change the price at
        | discharge, they will tell you. If you have a discrete
        | problem like 'my ear hurts and I want to go to an ENT
        | doctor' then they tell you what the price will be
        | upfront.
        | 
        | It does not have to be a gigantic mess. Being back in the
        | US, I just went to the ER and it was shocking being
        | discharged and not being able to know what I owe.
 
        | yamtaddle wrote:
        | > It does not have to be a gigantic mess. Being back in
        | the US, I just went to the ER and it was shocking being
        | discharged and not being able to know what I owe.
        | 
        | One of the outright-grossest things about US ERs is they
        | have dedicated vulture-like staff wandering around to
        | extract billing information from the sick, injured, and
        | distraught, but those folks can't even tell you anything
        | about what it's going to cost (and neither can anyone
        | else).
 
        | GrinningFool wrote:
        | I agree to a point. Complications come up in treatment,
        | and of course nobody can know those ahead of time.
        | However I called out your comment as disingenuous because
        | it added a lot of variables to what was originally
        | described, then more or less said "Well, of course we
        | can't know what the cost will be ahead of time."
        | 
        | So let's take it as a given that because we're not
        | prescient, it is not possible to give a 100% guaranteed-
        | accurate price up front[1].
        | 
        | Even in the presence of those variables, the system
        | should not prevent providers from saying "here's what we
        | normally have to do in this case, and here's what those
        | procedures should cost. Less often, we run into these
        | other things - we'll get into them if we need to, but the
        | cost for those can range from _ to _. Of this, your
        | insurance plan will _usually_ cover $_ to $_."
        | 
        | I'm not dismissing the history behind the brokenness, but
        | that doesn't mean it's not broken. The fact that it's
        | broken for complicated reasons doesn't mean it can't be
        | made significantly better.
        | 
        | I'd like to understand, but nobody is really explaining.
        | "Regulations are expensive to comply with" doesn't really
        | explain why those costs can't be predicted and
        | incorporated into the up-front pricing. On the other
        | hand, different prices for different payers seems like
        | something that would add a lot of unpredictability to
        | pricing.
        | 
        | [1] though this doesn't explain why prices aren't
        | disclosed for common, fixed procedures - diagnostics,
        | removing a mole and having it biopsied, etc.
 
      | Hermitian909 wrote:
      | My understanding is that often times procedure costs vary
      | wildly even while following well established tracks. e.g.
      | surgeries some surgeries take between 2-4 hours with time
      | not easily determinable before it begins. Consultations can
      | take varying amounts of time, cost of materials may vary
      | significantly over a two month timespan etc. The latter
      | issue can be hard to keep down compared to other businesses
      | because waiting may be fatal.
      | 
      | None of this is to imply the current system is desirable,
      | but that price inconsistency is something all healthcare
      | systems will need to contend with.
 
        | nradov wrote:
        | Surgeons don't generally bill by the hour. The charges
        | allowed by payers are based mostly on procedure
        | complexity rather than the number of hours that a
        | particular case ends up taking.
 
        | AuryGlenz wrote:
        | Sure, but the same is also true when I hire a plumber.
        | They can still at least give me an estimate.
        | 
        | Also, an MRI, mole removal, sleep study, etc. should
        | always be the same but you still will have a hell of a
        | time getting a price for it.
 
        | yamtaddle wrote:
        | With a plumber you have 100 options and can just reject
        | any who refuse to give you an estimate.
        | 
        | With healthcare providers, your insurance only covers 3
        | in your area, and they _all_ refuse to give estimates of
        | any kind (and usually act like you 're a huge asshole for
        | even asking, and like you're the first person in the
        | history of the universe to ever ask).
 
        | nradov wrote:
        | In certain circumstances, healthcare providers are
        | legally required to give you a good faith estimate of
        | expected charges.
        | 
        | https://www.cms.gov/nosurprises/consumers/understanding-
        | cost...
 
    | geerlingguy wrote:
    | Alternatively, I go in for a routine operation and/or surgery
    | with known variables, and have no clue what I will be billed
    | and who will be billing me, and whether the random
    | anesthesiologist who tagged along with the main one is even
    | covered by insurance--until about 6 months later when I get
    | an invoice in the mail.
    | 
    | I could understand more if you're talking about a surprise ER
    | visit, but it's like this for everything.
 
      | mwerd wrote:
      | I wouldn't say a surgery could be considered routine until
      | it's complete. That's hindsight bias. Most hospitals can
      | provide an estimate for these types of surgeries now, it's
      | built into Epic, the most common electronic medical record
      | system.
      | 
      | Out of network providers are a real issue and certain
      | specialties, frankly, have the hospitals by the balls. The
      | hospitals would love to employ those anesthesiologists.
      | Good luck finding ones who will accept that job offer. We
      | have the 'no surprises act' now that's supposed to address
      | this issue but it's not working very well
      | https://www.hfma.org/topics/hfm/2022/october/no-surprises-
      | ac...
 
        | adrian_b wrote:
        | While what you say is true, in many countries the prices
        | for many kinds of surgeries are fixed and known in
        | advance, even if the work of the surgeons can indeed vary
        | from case to case, so they are presumably based on some
        | kind of average work.
 
        | vlunkr wrote:
        | This still isn't that unique to the medical industry.
        | What about software contracts? Sometimes things go over
        | time/budget, but this scenario should be worked out
        | beforehand. You don't tell a client "Sorry we had to
        | bring in an outside consultant, so we'll be charging you
        | 5x our agreed price."
 
        | jyrkesh wrote:
        | > I wouldn't say a surgery could be considered routine
        | until it's complete. That's hindsight bias.
        | 
        | Ehhhh, not if said surgery has a really high success rate
        | and a really low rate of additional complications.
        | There's all sorts of surgeries--say, LASIK eye surgery--
        | that have a 99%+ success rate. And actually, LASIK is a
        | great example of an operation that has lots of price
        | transparency, competition, and where folks have the time
        | to shop around, and it's fairly cheap as a result (~$2-3k
        | per eye).
        | 
        | We can do this with more in the healthcare industry.
 
    | mindslight wrote:
    | The exact same ambiguity happens when you take your car to a
    | mechanic, and yet that industry is perfectly capable of
    | giving estimates, posting shop rates, having deterministic
    | markup on parts that come from a more efficient market, etc -
    | ie "time and materials".
    | 
    | The only "Chesterton's Fence" here is the cancer of medical
    | billing fake jobs. For every non-urgent service, if there is
    | no up-front contract with well-defined consideration, there
    | should be absolutely zero legal basis for a provider to
    | demand payment. Something tells me the healthcare industry
    | would magically find the ability to discuss prices ahead of
    | time real quick.
 
  | three_seagrass wrote:
  | >In what world can I not know the price of something before
  | hand?
  | 
  | In a world where you're not the primary payer.
  | 
  | The complexity of healthcare prices is an artifact of decades
  | of negotiations between providers and insurers, with the added
  | headaches of linked diagnosis and procedural dimensions.
  | 
  | IME the pricing is so overtly complex that transparency into it
  | isn't going to make much of a difference, it's just going to
  | create more questions. If you want simplicity, switch to single
  | payer.
 
  | diob wrote:
  | We also need to start acknowledging most medical care is urgent
  | and not a choice.
  | 
  | Happy to see some movement on at least price transparency
  | though.
 
    | Eleison23 wrote:
 
    | mwerd wrote:
    | Sure, that makes sense.
    | 
    | We should also acknowledge that it costs money to deliver and
    | we live in a resource constrained world.
 
      | ealexhudson wrote:
      | The cost of the thing is effectively irrelevant if you both
      | need it and don't get the bills for weeks/months. If
      | patients are expected to self-ration, they need the info up
      | front...
 
      | EMIRELADERO wrote:
      | That doesn't seem to have stopped most other countries from
      | having free or near-free healthcare. You shouldn't even
      | have to think about money when dealing with hospitals.
 
        | gwright wrote:
        | This language isn't very helpful. It is likely paid for
        | from general tax revenue. That might be a better
        | implementation but it certainly isn't "free". And if it
        | isn't explicitly paid for via tax revenue it will end up
        | being paid for via inflation if the government spending
        | is out of line with its revenue.
 
        | EMIRELADERO wrote:
        | By "free" I meant "free at the time of treatment". Of
        | course nothing is free. Traffic lights aren't free. Road
        | maintenance isn't free.
 
        | olddustytrail wrote:
        | The language is fine because that's what the word "free"
        | means. Do you complain that a cloud provider's free tier
        | isn't really free because it's paid for by other
        | customers?
        | 
        | It seems it's only with healthcare people forget the
        | meaning of the word.
 
        | coredog64 wrote:
        | As is common in these discussions, I'll reference the
        | French system as I experienced it.
        | 
        | If you have to go to the hospital, that's not billed to
        | you.
        | 
        | If you see your GP, they charge you up front. There's no
        | copay as in the US system, the doctor just charges what
        | they want. The doctor doesn't keep any significant
        | medicine on prem. If you need a vaccine, they write a
        | script that you take to the pharmacy and return with. In
        | either case, you submit your paperwork after the fact and
        | get reimbursed. For office visits it's 80% of the
        | "reasonable and customary" changes. For medicine it's
        | usually 50-60%.
        | 
        | You can purchase additional insurance that covers more of
        | these costs, but I didn't see any value in it for my
        | situation.
        | 
        | When I left, French insurance companies were setting up
        | US style networks with doctors. If you saw an in-network
        | provider, you were reimbursed more.
        | 
        | Only the truly indigent get "free" healthcare under the
        | French system.
 
      | maxerickson wrote:
      | Government restricts the resources available for health
      | care with the idea that it costs to much to have extra.
      | 
      | So my local hospital just does whatever and charges
      | Medicare their CAH rates, doesn't matter a lot if they suck
      | or could be cheaper, no one else can open a hospital (both
      | by state law and because Medicare probably wouldn't agree
      | to pay them).
 
    | nickff wrote:
    | Is most medical care urgent? I dislike asking for citations,
    | but that is quite the claim!
    | 
    | Are you saying the majority of patient-practitioner
    | encounters are emergency visits, or that the majority of
    | spending is on emergency care, or something else?
 
      | yamtaddle wrote:
      | I'd expect the majority of people's encounters with big
      | medical bills from hospitals before old age are either
      | emergency, or childbirth related, so those are the two
      | things you'll see young and middle-aged people complain
      | about.
      | 
      | But the biggest bills are probably near end-of-life, and
      | mostly not emergency care.
 
    | adam_arthur wrote:
    | Most medical care is not urgent. In fact, emergency care is a
    | tiny fraction of all medical spending.
    | 
    | Thus the ability to "shop around" and thus subjectivity of
    | medical care to price competition definitely exists in the
    | majority of cases. If the system were setup to incentivize
    | and support this. But due to lack of price transparency and
    | skin in the game, there is no competitive pressure on pricing
    | in practice.
    | 
    | https://www.politifact.com/factchecks/2013/oct/28/nick-
    | gille...
 
      | three_seagrass wrote:
      | Your link doesn't support your claim about shopping around.
      | 
      | Most health insured patients can "shop around" in their
      | network, which is a list of pre-negotiated priced providers
      | that the insurance company has approved. Providers that are
      | already vetted to be the lower cost for insurance, created
      | through purchase power. And that's assuming it isn't an
      | HMO, for which there is no shopping around.
      | 
      | There are not enough options for real market competition in
      | healthcare.
 
        | adam_arthur wrote:
        | My comment's point was that it's theoretically possible
        | for healthcare to allow for shopping around, but in
        | practice it's not. Due to lack of price transparency and
        | lack of incentives for consumers to care (max out of
        | pocket)
 
        | diob wrote:
        | I love how we go to theory instead of looking at other
        | nations where healthcare works, like Australia. American
        | exceptionalism at it's finest.
 
        | adam_arthur wrote:
        | America didn't become great by copying Europe. Or
        | Australia.
        | 
        | There are obvious flaws in the healthcare system that are
        | apparent from first principles. No need to blindly copy
        | others.
        | 
        | Removing incentives for people to use the system
        | efficiently leads to poor outcomes in different ways
 
        | diob wrote:
        | I never said blindly, but I do love that you admit to
        | thinking America is great. What other countries do you
        | think are great?
 
        | diob wrote:
        | Just like how we can shop around for our internet here :)
        | 
        | It's wild to me how folks will continue to support the
        | predatory healthcare industry here.
 
        | adam_arthur wrote:
        | Yes, increasing competition will lead to better results
        | for society, in all markets.
        | 
        | Through competitive pressures which drive down cost and
        | encourage increases in quality.
        | 
        | There is very little competitive pressure in healthcare
        | from the consumer due to the issues already mentioned
        | above
 
        | diob wrote:
        | You're not wrong that competition helps, but you're being
        | naive if you think healthcare is a market, or that it
        | would not eventually be captured like so much else in the
        | USA.
        | 
        | In fact, I think you'll find most of healthcare has
        | already been captured by private equity, resulting in
        | worse outcomes for the both doctors and patients.
 
  | baby wrote:
  | Hell I can't even understand what my dentist and orthodontist
  | are billing me for, it just looks like they're making up all
  | sorts of charges.
 
  | tyingq wrote:
  | Agreed, it's a huge mess. Often, you are also not always told
  | when something is even a billable item at all. You can find
  | examples of itemized bills including things like band-aids at
  | crazy inflated prices.
 
    | yamtaddle wrote:
    | I've received bills from entities halfway across the country
    | with no fucking clue what role they actually played in care.
    | It's completely fucked. No other industry gets away with
    | billing this messed-up and sloppy. And I'm 100% sure some of
    | the errors are "accidentally on purpose".
 
  | dig1 wrote:
  | Probably because the US healthcare system has been so corrupt
  | for many years that, sadly, people are taking it as the
  | default/normal state. Going outside the US and seeing how other
  | countries handle it is an eye-opening experience.
 
    | missedthecue wrote:
    | In my country, it's corrupt _and_ cheap!
 
  | mightybyte wrote:
  | I'm also really hopeful for this. A couple years ago I had a
  | potentially serious injury and the local urgent care clinic
  | said I needed a trauma center. The message got lost in
  | translation and I ended up at a Northwell Health hospital that
  | did not have a trauma center. First they ignored the documents
  | that I gave them and let me get past their triage so they could
  | bill be and then told me that I needed a trauma center. After
  | signing a refusal of care form and paying something like $200
  | to get out after getting zero care, I went to the nearest
  | hospital with a trauma center where I was very quickly received
  | by a full trauma team, got a CT scan, and determined that my
  | condition was not serious.
  | 
  | I got a bill from the trauma center hospital for something like
  | $500. Based on what I've been conditioned to expect from the
  | U.S. health care system that seemed pretty reasonable. Then I
  | got a bill from Northwell Health where I recieved no care for
  | more than $800! Around that same time the NY Times came out
  | with a piece about Northwell overcharging
  | (https://www.nytimes.com/2021/03/30/upshot/covid-test-fees-
  | le...). It took me months of badgering both my insurance
  | company and Northwell to stop sending me payment delinquency
  | notices.
  | 
  | Now, more than a year and a half later, they started sending me
  | bills for that $800 again! So I'm very excited to see this kind
  | of open source approach at this problem.
 
    | OrvalWintermute wrote:
    | It sounds like you inprocessed at Northwell Health, went
    | through billing, saw a Nurse/PA/NP, got vitals taken, met
    | with an ER Doc, and received a confirmatory diagnosis, and
    | the ER doc spent the time to read your documentation.
    | 
    | For a hospital, your care is not merely the interventional
    | aspect of medicine, but also the vitals, diagnosis, charting,
    | and time spent on reading your documentation by a medical
    | professional with > 20,000 hours experience & training.
 
      | amluto wrote:
      | If I take my car to a shop, the shop contemplates my car,
      | and concludes that they can't help me on that visit
      | (because they're the wrong shop, they have the wrong part,
      | etc), the usually charge me $0. Maybe $15.
      | 
      | I have never in my life experienced an ER doing anything
      | competent that remotely resembles reading documentation as
      | part of triage. Why on Earth should they get paid more than
      | a tiny nominal fee for the use of the waiting room and a
      | bit of time spent by the triage staff?
 
        | secabeen wrote:
        | My understanding is that this is because the car repair
        | market is heavily regulated, estimates are required for
        | all repairs, and payment is based on a standard number of
        | hours for each job, not actual time taken. The cost of
        | estimates is already wrapped into the cost of the
        | completed repairs, and estimates are required before work
        | is done, so few places charge for declined estimates.
        | 
        | https://www.bar.ca.gov/pdf/writeitright.pdf
 
        | dboreham wrote:
        | I think it's because car repair shops can't get away with
        | being a total dick.
 
      | mightybyte wrote:
      | They had a full report from the urgent care clinic
      | including x-ray and blood test results. They added
      | precisely zero value. It was a completely inexcusable
      | failure of triage, solely to extract money. I paid the $200
      | or so on-site, and even that is not defensible IMO.
 
    | tryptophan wrote:
    | This is why you don't go to urgent care clinics. Half the
    | time they don't even have doctors there, just NPs with online
    | degrees.
 
  | comprev wrote:
  | The key difference is you don't need the burger but most likely
  | do the hospital thing. This is where the exploitation lies.
 
    | xboxnolifes wrote:
    | If that was truly the only exception, then it wouldn't be the
    | case that I am only told the price of routine, non-life-
    | threatening visits _after_ visiting. Things like yearly
    | doctor checkups, dental cleanings /checkups, vision checkups,
    | specific x-rays/MRIs, etc.
 
    | soitgoes511 wrote:
    | Very true. The optional part comes in with the itemization of
    | items in the hospital room like baby diapers or a tylenol. I
    | would definitely bring my own if I knew the hospital would
    | bill me (or my insurance), 800$ for a tylenol. I live in
    | France now, so it is a different story (doctor shortage
    | currently)..
 
| tapatio wrote:
| How were you able to do this if billing codes are copyrighted?
| Where did you get all of the billing codes? Also, isn't this
| pointless as the final pricing is highly dependent upon one's
| insurance policy? Also, the price differs if you pay cash versus
| with insurance.
 
  | shmerl wrote:
  | I'd guess factual information can't be copyrighted, it's not a
  | creative work.
 
    | tapatio wrote:
    | The American Medical Association copyrighted it. I didn't
    | know factual information can't be copyrighted. The
    | "copyright" text on their website is rubbish then. Learn
    | something new everyday. Thanks!
 
      | shmerl wrote:
      | I think simply a collection of facts can't be copyrighted.
      | It must have some kind of creative added value for
      | copyright to be applicable, like an encyclopedia presenting
      | these facts may be would be an example.
      | 
      | And yeah, it's not uncommon for some to slap "copyrighted"
      | on something where it's not applicable.
 
| hunterb123 wrote:
| Won't work until the current administration enforces the law.
| 
| Hospitals are defying it and not posting prices with no
| repercussions.
 
  | atourgates wrote:
  | Did you read the article?
  | 
  | > In the three years since, disclosure of these price lists has
  | been hit and miss. Some hospitals posted partial price lists,
  | others none at all. (They were probably counting on not getting
  | caught.) Two hospitals fined over $1M combined in 2021 for
  | refusing to host these files (but since the penalty, have since
  | taken a U-turn and published their prices.) This might have
  | been to send a message to the other hospitals to get serious.
 
    | hunterb123 wrote:
    | Yes I did. Two hospitals being fined nearly two years ago !=
    | enforcing all hospitals posting full price lists.
    | 
    | You don't just "send a message" once, you fine hospitals not
    | compliant, period. We do this for other regulations.
    | 
    | So at this rate maybe in 2040 most hospitals will post their
    | prices, maybe. If everyone feels like following / enforcing
    | the law.
    | 
    | Also, did you read the guidelines?
    | 
    | > Please don't comment on whether someone read an article.
 
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