[HN Gopher] DigitalOcean has the worst reviews I've ever seen
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DigitalOcean has the worst reviews I've ever seen
 
Author : zaczekadam
Score  : 14 points
Date   : 2021-08-18 22:47 UTC (13 minutes ago)
 
web link (www.trustpilot.com)
w3m dump (www.trustpilot.com)
 
| valzam wrote:
| For some reason most reviews on trustpilot are negative for
| pretty much all companies I interact with. I think it's just
| where people go to complain...
 
| burlesona wrote:
| Anyone with experience operating on DO want to comment on this?
| They have great marketing and seem like they offer a nice
| developer experience, but reviews like this are pretty bad...
 
  | orzig wrote:
  | I used them for small, basic stuff 10 years ago and liked it
  | fine. Not an exciting data point, but one for the pile.
 
| hardwaresofton wrote:
| This is funny because I absolute think DO is one of the top 2
| "small" cloud infra providers and none of those reviews have
| changed my mind, maybe I'm struck with a bit of "it wouldn't
| happen to me" syndrome.
| 
| Does anyone have anything good to say about TrustPilot? How does
| it's business model (and the incentives it produces) differ from
| Yelp?
 
| amiga-workbench wrote:
| I imagine at least some of the bad reviews are there because DO
| serve the absolute bottom end of the market and with that comes a
| specific kind of difficult customer.
 
| ricardobeat wrote:
| I like this one:
| 
| > They lost thousands of dollars because they couldn't reset my
| password without my dads Photo ID because I used his credit card
| in the past (we got the same name I'll show you my ID I just
| legally can't talk to my dad so I can't get that ID or billing
| info)
| 
| Seems like most of them are.. kinda suspicious users.
 
| MisterBiggs wrote:
| Seems like there isn't really any substance to most of the
| negative reviews. I've never used Trustpilot before but after
| seeing this it doesn't look like something I would rely on.
 
| Rd6n6 wrote:
| I've had good experience with do for small projects. I have not
| used it for anything major. There are of course horror stories
| kicking around for every cloud provider, the medicine for each is
| just some variant of "have backups outside of that cloud"
 
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(page generated 2021-08-18 23:00 UTC)