https://www.home-assistant.io/blog/2023/11/06/removal-of-myq-integration/

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Removal of MyQ integration

November 6, 2023 Paulus Schoutsen

  * Public-Service-Announcement

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TL;DR: The MyQ integration will be removed from Home Assistant in
release 2023.12 on December 6, 2023. Chamberlain Group, the owners of
MyQ, have released a public statement saying they will continue
blocking access to third-party apps, like the MyQ integration. For
current MyQ users we recommend ratgdo, a device that physically
connects to your MyQ garage door opener and allows you to control it
locally.

If you own a garage door opener from Chamberlain or Liftmaster, you
are probably familiar with MyQ. It's a cloud-based smart home brand
owned by Chamberlain Group, best known for its smart garage devices.
MyQ is also currently one of the most problematic integrations for
Home Assistant users. The MyQ garage door opener integration has, for
the past months, been in a state of constant repair as the
integration breaks, is fixed, and then breaks again. This is a direct
result of actions taken by MyQ to block access from third parties.

Last month, Chamberlain Group put out a statement by their CTO, Dan
Phillips, on this matter:

    Chamberlain Group recently made the decision to prevent
    unauthorized usage of our myQ ecosystem through third-party apps.
    This decision was made so that we can continue to provide the
    best possible experience for our 10 million+ users, as well as
    our authorized partners who put their trust in us. We understand
    that this impacts a small percentage of users, but ultimately
    this will improve the performance and reliability of myQ,
    benefiting all of our users.

This 'unauthorized usage' appears to refer to the MyQ integration for
Home Assistant which was added to Home Assistant in February, 2017.
We have reached out to Chamberlain Group in several ways to see if we
can come to an understanding, but we have not received an official
response. We can only assume that this means Chamberlain Group has
made its decision and will force customers to use only the MyQ app or
those of their authorized partners.

You may wonder if Home Assistant could become an authorized partner.
In their partner program, the partner companies pay Chamberlain Group
for the privilege of letting MyQ owners control their own garage
doors. We are open to working together with Chamberlain Group, but as
Home Assistant is an open-source project, we cannot pay a partnership
fee. Not only is this financially not viable, it also goes against
our values. MyQ users should be able to access the devices they paid
for and the data they own in any way they want, without a third party
having to pay an additional fee.

So, to quote the maintainer of the MyQ integration, Lash-L:

    We are playing a game of cat and mouse with MyQ and right now it
    looks like the cat is winning.

Once a company decides to be hostile to its customers, the only way
we can win is by not playing their game at all. Do not buy products
or services from companies that treat their customers this way. Tell
your friends not to deal with companies that treat their customers
this way. Buy products that work locally and won't stop functioning
when management wants an additional revenue stream.

Because we cannot continue to work around Chamberlain Group if they
keep blocking access to third parties, the MyQ integration will be
removed from Home Assistant in the upcoming 2023.12 release on
December 6, 2023. We are very disappointed that it has come to this
and sincerely hope that Chamberlain Group is willing to reconsider
its position. We would happily welcome this integration back if
Chamberlain Group would work with us for the good of their customers.

For now, if you are a MyQ owner, we're afraid you are in the 'small
percentage of users' Chamberlain Group refuses to serve. We recommend
buying ratgdo.

Ratgdo is a fully local, ESPHome-based, solution that is compatible
with MyQ's security+ protocol and can be installed on an existing MyQ
system by connecting three wires. It offers the same garage door
controls that MyQ does and even adds features that MyQ does not have,
like motion events, controlling the light, and locking out wired
remotes.

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