Aucbvax.1643
fa.apollo
utzoo!duke!mhtsa!ucbvax!JPM@SU-AI
Fri Jun 12 05:55:26 1981
SAM/Worm/820/Star

Does anyone know how seriously Xerox (and others, but they are the
obvious recent example) are pushing Office Automation SYSTEMS instead
of PRODUCTS?  I have seen a lot of ads and hear a lot of talk about
the Star, et al as individual products, but seldom have people
addressed the proposed office automation system of Xerox (or anyone
else) as a whole.  Particularly the manufactors themselves (Xerox, etc...)

Frankly, Star and most of Xerox's other OA products will fail completely
if they are sold as individual products.  On the other hand, capital
costs for a complete Star centered OA system are too high for most
people.  Xerox has to concentrate on the Worm, Saber class products,
along with cheap printers and file servers, and then make it easy
to upgrade the system.

By starting with the Star class product announcements, Xerox has certainly
stolen the thunder in regard to state of the art OA.  But if they do not
follow up with a intergrated systems, low capital cost, easy to upgrade
facility then they will be deader than the dodo.

Will (is) Xerox doing this?  Are other people doing this?  Is my analysis
more or less correct?

Jim




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