So your having problems with BePhoney:
Most problems you might have with BePhoney will be with the answering
of incoming calls or playing and recoding greetings/messages. There are a
few places to look for more information.
If these suggestions do not help, do not hesitate to send me some mail for
assistance. If you haven't paid the shareware yet and are waiting til your
problems are resolved, I certainly understand. If you do send me a mail,
try to include the following information:
- The make and model of your modem. I can usually get specs on modems
fairly easily from the web so don't worry about including alot of technical
details of its features.
- The version of BeOS and BePhoney you are using
- The configuration of your modem within BePhoney
- The error message you are getting, if any
- Whether you are running this program on a BeBox, a Mac or a PC.
- Whether the problem is easily reproducible on your system or whether
it comes and goes
- Some of the logs from the control window
with all logging info turned on.
- The BePhoney.read file which I already described how to create although
this is not often actually required
That information should be plenty for me to give you a hand. Given the
type of modem you have, I may ask you to use the Connect application to
send a few commands to the modem and send me back the results. That can
give me more information on how your modem works.
Either way, I am committed to helping anyone get this program going. So,
if you've read this far, you are obviously having some kind of problem.
Send your mail to jrand@magma.ca.